International Orders
Please note we are currently unable to send any orders to the EU.
Ordering
- Please ensure you choose the correct option for delivery to speed up the processing of your order.
- To comply with our trading terms with selected brands, we are unable to ship some products on our website outside the EU.
- Some table tennis tables/robots, tennis ball machines, football tables and tennis court equipment cannot be shipped internationally and require an extra delivery charge. Please email [email protected] to find out if your required item can be shipped to you before ordering.
- We carry a huge product selection, but if an item is out of stock we will contact you giving you an estimated delivery time. We will give you the option to either cancel the item, or the order for a full refund. You can choose to either take a partial refund for the out of stock item, or accept late delivery.
Payment
- We cannot deliver goods to any address other than the billing address (where payment card / PayPal is registered to).
- Payment for overseas orders must be made online and cannot be taken over the phone or via email.
- Direct bank transfers are also possible, please email [email protected] for details.
- Import duties, taxes, and customs charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to buying.
Delivery Information
- Delivery charges depend on the items purchased and the actual cost will be emailed to you after placing your order.
- Some overseas countries will require extra payment to customs and excise. You will need to pay these to your customs to release the goods to you. Tennisnuts cannot be held liable for any further costs incurred
- If your parcel is returned as undelivered or refused at the delivery address the delivery charge will not be refunded.
- All deliveries must be signed for.
- If you have not received your parcel yet the tracking is showing as signed for, please complete and send us this form for us to investigate. These forms will be processed with urgency. Until we complete the investigation we will not be able to send out a replacement or issue a refund.
- We will send a tracking number for all despatches. It is your duty to notify us (in writing or by email) within 14 days of non-receipt of goods that we have despatched.
- We must be notified within 3 working days if there is any discrepancy between the goods ordered and the goods received, or if any of the goods received were damaged in transit. Any problems cannot be resolved after this period.
- Please click here to view Royal Mail service alerts for your country which might be affecting your delivery.
- Please click here to view DPD service alerts for your country which might be affecting your delivery.
Delivery Prices and Specific Information by Country
Afghanistan
Albania
Algeria
America (USA)
American Samoa
Andorra
Angola
Anguilla
Antigua and Barbuda
Argentina
Armenia
Aruba
Australia
Austria
Azerbaijan
Bahamas, The
Bahrain
Bangladesh
Barbados
Belarus
Belgium
Belize
Benin
Bhutan
Bolivia
Bosnia and Herzegovina
Botswana
Brazil
Brunei
Bulgaria
Burkina Faso
Burundi
Cabo Verde
Cambodia
Cameroon
Canada
Canary Islands
Cayman Islands
Central African Republic
Chad
Chile
China
Colombia
Comoros
Congo, Democratic Republic of the
Congo, Republic of the
Cook Islands
Costa Rica
Cote d'Ivoire
Croatia
Cuba
Cyprus
Czech Republic
Denmark
Djibouti
Dominica
Dominican Republic
East Timor
Ecuador
Egypt
El Salvador
Equatorial Guinea
Eritrea
Estonia
Ethiopia
Faroe Islands
Fiji
Finland
France
French Guiana
French Polynesia/Tahiti
Gabon
Gambia, The
Georgia
Germany
Ghana
Gibraltar
Greece
Grenada
Guadeloupe
Guam
Guatemala
Guinea
Guyana
Haiti
Honduras
Hong Kong
Hungary
Iceland
India
Indonesia
Iran
Iraq
Ireland, Republic of
Israel
Italy
Ivory Coast
Jamaica
Japan
Jordan
Kazakhstan
Kenya
Kuwait
Kyrgyzstan
Laos
Latvia
Lebanon
Lesotho
Liberia
Libya
Liechtenstein
Lithuania
Luxembourg
Macau
Macedonia
Madagascar
Malawi
Malaysia
Maldives
Mali
Malta
Marshall Islands
Martinique
Mauritania
Mauritius
Mayotte
Mexico
Micronesia
Moldova
Monaco
Mongolia
Montenegro
Montserrat
Morocco
Mozambique
Namibia
Nepal
Netherlands
New Zealand
Nicaragua
Niger
Nigeria
Norway
Oman
Pakistan
Palau
Palestinian Territories
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Poland
Portugal
Qatar
Republic of Ireland
Romania
Russia
Rwanda
Saba / Conaire / Curacao
San Marino
Saudi Arabia
Senegal
Serbia
Seychelles
Singapore
Slovakia
Slovenia
Solomon Islands
South Africa
South Korea
Spain
Sri Lanka
Sudan
Suriname
Swaziland
Sweden
Switzerland
Syria
Tahiti
Taiwan
Tanzania
Thailand
Togo
Trinidad and Tobago
Tunisia
Turkey
Turkmenistan
Turks & Caicos Islands
Uganda
Ukraine
United Arab Emirates
United States of America
Uruguay
Uzbekistan
Vanuatu
Vatican City
Venezuela
Vietnam
Virgin Islands (British)
Virgin Islands (US)
Yemen
Zambia
Zimbabwe