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Demo Policy

With so much choice on the market, it can be difficult to decide on the perfect racket without having tried it out beforehand. We offer a demo policy that allows you to test a maximum of three tennis rackets at a time.

How It Works

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To demo a racket(s), place your order as normal on the website by picking the "DEMO" dropdown option.

Brand-new racket(s) will then be prepared for demo use, taping up the head with protective tape and the handle with an over grip.

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Once ordered, your rackets will be with you between 2–4 days (depending on your shipping preference.)

We then advise that you have a very light ten minute play with the racket on your own court to see if you like it.

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If you decide to keep one or more of the demo rackets, email: [email protected] with your name and order reference to request a refund of all demo charges.
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If you decide you do not like the racket(s), simply return them to us within 14 days, and we will refund the cost of the racket minus:
  1. The demo charge (£20 per racket)
  2. Any string upgrade charges
Video

Terms & Conditions

  • Rackets will be thoroughly inspected upon receipt, and we reserve the right to add extra charges if there are signs of misuse or damage, or reject the racket return altogether.
  • You must not remove the over grip, the plastic sleeve on the original grip or the demo tape on the bumper bar while trying the racket.
  • Any free offers like cans of balls or bags will not be sent with demo rackets, however if you decide to keep the racket let us know, and we will send the free items out.
  • Our demo programme applies only to non-sale tennis rackets over £150.
  • A maximum of 3 rackets may be demoed at one time.
  • The demo programme does not apply to badminton, squash, racketball, padel or pickleball rackets 
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